共想有限公司個人資料(私隱)政策 (隱私權政策)

以下的文件介紹共想有限公司有關客戶的個人資料的政策。

1. 個人資料(私隱)條例

共想有限公司致力保護我們所持有的個人資料的隱私、保密性和安全性。我們

根據香港法例第 486 章個人資料(私隱) 條例的規定管理和保護您的個人資料。

我們致力確保我們的員工和代理人嚴格執行保安和保密措施。

2. 此隱私權政策所說明的事項

此隱私權政策說明了：

．我們所收集的個人資料的類型;

．我們收集個人資料的理由; 以及

．我們收集、使用、披露、傳遞、保留和保護您個人資料的方式。

3. 您的個人資料的收集

3.1 個人資料是指可用以直接或間接地辦識特定個人身份的資料。

3.2 共想有限公司收集可用以辦識您個人身份的資料，如您的名字、電郵地址

以及/或其他與我們服務運作相關的數據。

3.3 當您需要支付我們的產品、服務和手機應用程式時，共想有限公司收集您

的信用卡、支付卡或其他支付系統的計費和帳戶資料，並與共想有限公司的計

費和帳戶資料處理者共享這些訊息。在轉發相關訊息予我們的計費和帳戶資料

處理者後，共想有限公司不會儲存您的信用卡或支付卡的卡號。

3.4 共想有限公司可能收集您與我們和/或我們的商業合作伙伴的交易資料。這

些資料可能包括處理付款所需的資料，如帳單的資料和您的信用卡號碼。

3.5 如我們的商業合作伙伴有您的帳戶資料、服務關係或交易記錄，共想有限

公司可能在我們的商業合作伙伴中收集有關您的資料或交易紀錄。

3.6 共想有限公司可能從從事營銷數據業務服務提供商中獲取有關您的資料。

3.7 共想有限公司可能會把我們掌握的和我們從我們的商業合作伙伴或其他人

中取得的有關您的個人資料結合。

3.8 共想有限公司可能收集您自願在網上留言、調查和/或網頁註冊時所提供的

其他個人資料。

3.9 共想有限公司收集不會與任何特定個人產生直接關聯之匿名統計訊息，如

您的郵遞區號、當前位置、時區、年齡、性別、喜好、興趣和收藏。

3.10 我們亦會自動收集有關於您的計算機硬件和軟件和手提裝置的資料。這些

資料可能包括您的 IP 地址、瀏覽器類型、域名、訪問時間以及引用網站地址。

我們公司會利用此等資料協助我們的運作和維持服務質素。我們公司亦會利用

此等訊息提供有關客戶使用我們服務的一般統計數據。

4. 您的個人資料的使用

4.1 共想有限公司收集和使用您的個人資料，以操作我們公司的網站和/或手機

應用程式。我們使用您的個人資料作以下用途，包括身份識別和認證、帳戶登

入和帳戶管理、聯繫、提供產品、提供您所要求的維護、保證和其他服務、提

供有關您的產品和服務的資料、提供我們公司的廣告和宣傳材料、改善服務質

素、進作調查、研究、分析和報告。

4.2 當您為接收我們的可選擇的電子郵件而提供您的電郵地址給我們時，共想

有限公司會使用您的電郵地址，向您發送可選擇的電郵訊息。共想有限公司還

會使用您這個或任何您向我們提供的電郵地址與您聯繫，和向您發送有關您的

帳戶狀態的交易或關係的訊息、安全更新和改變的通知。

4.3 共想有限公司不會出售、出租或租用我們的客戶名單給第三方。我們或會

代表外部商業合作伙伴與您聯繫，向您提供您可能感興趣的特定產品的資訊。

您獨特的個人識別資料，如姓名和電郵地址將不會被轉移到第三方。此外，共

想有限公司可能會與值得信賴的合作伙伴共享數據，以助我們進行統計分析、

發送電子郵件或郵寄信件、提供客戶支援服務，或安排送貨服務等。除了向我

們公司提供上述的服務外，所有相關的第三方不得使用您的個人資料作其他用

途。有關的第三方需要保密您的個人資料。

4.4 共想有限公司只會在法律要求或善意地認為這樣的行動是必要時，才會在

不作另行通知的情況下披露您的個人資料：

(a) 遵守法律法令或遵守我們公司的網站或手機應用程式所需要遵守的法律程

序;

(b) 保護和捍衛我們公司的權利或財產;

(d) 提供資料給我們公司的母公司或任何其他屬我們公司集團的公司;

(e) 提供資料給已向我們分司承諾保持該資料保密的任何其他人士或公司; 或

(f) 提供資料給協助我們公司的運作的第三方。

4.5 共想有限公司在未經您的明確同意前，不會收集、使用或披露敏感的個人

資料，如種族、宗教或政治派別。

4.6 我們所收集到的您的個人資料只會用於我們在收集時所提到的具體用途或

用於與該等用途直接相關的用途。若我們使用您的個人資料作於本隱私權政策

所載列之外的目的之前，我們會先徵求您的同意。

4.7 共想有限公司追踪我們的客戶在我們的網站內所到訪過的網站和網頁，以

確定我們公司的哪項服務最流行。我們公司會利用有關客戶對某一特定領域的

興趣的訊息，為客戶提供定制的內容和廣告。

4.8 共想有限公司的網頁是寄存在韓國的。如果您在香港以外的地區使用我們

的服務，您確認您是自願轉讓包括您的個人資料的訊息到香港，和同意共想有

限公司的收集、使用、儲存和分享您的訊息是受香港而非您所在的司法管轄區

的法例所規管。

5. Cookies 的使用

5.1 共想有限公司會使用 cookies 來讓您的在線遊戲有更個人化的體驗。

Cookie 是由 Web 伺服器放置在您的硬盤的一個文本文件。Cookies 可以儲存用

戶的偏好和其他訊息。 Cookies 不能用於運行程序，也不能將病毒傳播到您的

電腦或行動裝置。Cookies 是Web 伺服器獨特地分配給您的，亦只有在域名內

的Web 伺服器能讀取它所發出的 cookies。共想有限公司不會透露我們的

cookies 所收集到的訊息給別人。

5.2 當您使用共想有限公司的產品、服務和/或手機應用程式時，共想有限公司

可能自動接收並記錄我們的伺服器從您的瀏覽器中所取得的訊息，包括您的 IP

地址、cookies 和您請求的頁面。此訊息可能會被用作：

(a) 識別您作為帳戶使用者的身份;

(b) 當一段時間過去後，伺服器會要求您重新輸入您的密碼，以保護您的帳戶

資訊和內容，避免被別人意外地使用;

(d) 診斷和預防由我們的用戶或工程師報告的服務或技術問題；

(e) 估計和報告在特定地理區域使用我們所提供的產品、服務和應用程式的總

用戶數量；和/或

(f) 進行研究，以改善我們的服務。

5.3 您有權選擇接受或停用 cookies。您可更改您的瀏覽器的設定去接受所有

cookies、停用所有 cookies 或在我們設置一個 cookie 時通知您。一旦您選擇

停用所有 cookies，或特別拒絕由共想有限公司設置的 cookies，您可能無法充

分體驗由本公司所提供的服務的互動功能。

5.4 共想有限公司的廠商、服務提供商和業務合作伙伴可能會通過我們的網站

和軟件應用程式設置和取用他們的 cookies。有關共想有限公司以外的他方如

何使用他們的 cookies 和收集資料是受他們自己的公司的隱私權政策所規管。

6. 有關未成年的人的個人資料的收集和使用

6.1 我們不會明知而收集年齡未滿 18 歲的未成年人的個人資料。如果您是 18

歲以下的未成年人，我們建議您在註冊或試圖註冊使用我們任何的產品、服務

網站或應用程式，或發送您的個人資料給我們前，先取得您的父母或監護人的

同意。共想有限公司不會採取任何措施來驗證您向我們提供的年齡。

6.2 若您相信我們收集了受您監護的未成年人的個人資料，並希望請求我們刪

除他們的個人資料，歡迎您透過 info@innohive.com 與我們聯絡。

7. 向第三者提供您的個人資料

7.1 除於本隱私權政策中所描述的情況，在一般情況下，共想有限公司並不會

與他人分享我們在您使用我們的產品、服務、網站和手機應用程式時所收集得

到有關您的個人資料。

7.2 當您授權我們分享您的個人資料或當我們因提供和改進我們的產品、服

務、網站、應用程式和廣告及完成交易時，共想有限公司會分享您的個人資

料。

供外部處理：

7.3 在我們經營業務的過程中，共想有限公司可能會提供您的個人資料予我們

的附屬機構或其他可信賴的企業或個人，如我們的服務供應商、承辦商、信用

卡公司和選定的供應商，以提供我們日常運作所需要的硬件、軟件、網絡、儲

存和相關的技術和服務。如果是商業上可行的，我們會與上述的機構、企業或

個人簽訂符合本隱私權政策和限制他人使用或披露您的個人資料的保密協議。

7.4 共想有限公司在未得到您的明確和自願的書面同意前，不會向第三者分享

您的個人資料以供他們作營銷之用。

7.5 隨著我們繼續發展我們的業務，我們可能會涉及合併、收購或出售資產。

在這些交易中，我們所收集到的用戶的個人資料一般會被視作公司的業務資產

之一轉移到採購方。共想有限公司會繼續確保我們所收集得到和傳輸的個人資

料的保密性。如果用戶的個人資料將受到不同的隱私權政策保護，共想有限公

司會通知受影響的用戶。

基於法律原因：

7.6 如共想有限公司善意地相信我們有合理的必要訪問、使用、保存或披露您

的個人資料以作以下用途時，共想有限公司會與我們公司以外的公司、機構或

個人分享您的個人資料：

(a) 執行我們的服務條款，包括對潛在違規行為的調查；

(b) 檢測、防止或以其他方式處理涉嫌欺詐、安全或技術問題；

(d) 建立或行使我們的合法權利以對索償作出辯護; 和/或

(e) 根據法律的要求或所允許的，防止危害我們公司、我們公司的用戶或公眾

的權利、財產或安全的活動。

8. 第三方網站和服務

8.1 共想有限公司的網站及應用程式可能包含第三方網站及應用程式的連結。

我們的產品、服務、網站及應用程式可能使用由第三方提供的產品或服務或向

第三方提供產品或服務。第三方所收集到的資料，其中可能包括您的個人資

料，是受他們自己的隱私權保障措施所保護。

8.2 共想有限公司鼓勵您查閱從我們的網站或應用程式連結到的網站或應用程

式的隱私權政策，以了解該網站或應用程式如何收集、使用和分享您的個人資

料。共想有限公司不會對我們公司的網站或應用程式以外的其他網站或應用程

式的隱私權政策或內容負責。

9. 您的個人資料的安全

9.1 共想有限公司將盡合理的商業努力，包括行政和技術措施，以保障您的個

人資料免受未經授權的接觸、使用、變更、披露或銷毀。特別是，

．我們會檢討我們的資料的收集、儲存和處理方法，包括實質安全措施，以

防止有人未經授權取用系統中的資料;

．我們會為我們的員工提供相關的培訓，以便他們能正確地處理您的個人資

料;

．我們會限制除協助我們處理您的個人資料和受我們嚴格的合同保密義務所

約束的人以外的人仕取用您的個人資料。如果受合同保密義務所約束的人仕不

履行這些義務，我們可能會對他們進行紀律處分或終止合約。

9.2 請謹記如您通過公共留言板、論壇、聊天室、社交網絡或其他地方直接透

露可識別您的個人身份的資料，您所分享的個人資料是其他用戶可看見的。其

他用戶可查看、收集及/或使用您的個人資料。在這些情況下，您需要為您所提

供的個人資料負責。

10. 您的個人資料和其他資料的保留

10.1 在適用的法律、法規和規章的許可，和在我們有合理必要以保護我們的合

法權益及經營業務所需要的情況下，共想有限公司保留管有您的個人資料、其

他我們所收集到與您相關的資料和您通過我們的服務所提交的內容的權利。

10.2 除非法律要求或容許共想有限公司更長時間地保留您的個人資料，共想有

限公司將在所需的時間內保留您的個人資料以作履行本隱私權政策所述的目的

之用。我們會採取所有切實可行的步驟，以確保您的個人資料不會被保留至超

過所需的時間。

11. 您的個人資料的取用及更改

11.1 您的個人資料將在合理期限內被保存在我們的數據庫中。如果您是該個人

資料的主體，根據《個人資料(私隱)條例》，您有權檢查我們是否持有您的個

人資料、索取這些資料和更改任何相關的不準確或過時的資料。

11.2 您可以要求刪除您的個人資料。然而，共想有限公司為保護您的個人資料

免遭意外或惡意破壞，在您從我們的服務中刪除您的個人資料後，我們可能不

會立即從我們運作中的伺服器和備份系統中刪除剩餘的副本。如果共想有限公

司不再需要這些資料以作它們被收集時所提到的目的之用時，共想有限公司將

在合理時間內刪除您已經刪除了的資料。

11.3 上述的請求需以書面形式透過電子郵件 info@innohive.com 與我們聯絡。

11.4 當您要求我們更新或刪除您的個人資料時，我們會要求先確認您的身份，

然後才對您的請求採取行動。

11.5 共想有限公司可能拒絕不合理地重複的、需要不相稱的技術的（例如開發

一個新系統或從根本上改變現行的做法）、冒著他人隱私被侵犯的風險的，或

是非常不切實際的（例如請求有關駐留在備份磁帶的資料）請求。

12. 對此隱私權政策的變更

共想有限公司有時會更新此隱私權政策，以便反映我們公司的服務的變化和客

戶的回饋。無論我們有通知您與否，我們保留更改本隱私權政策的條款、條件

及通告的權利。我們鼓勵您定期檢視此隱私權政策，以得知共想有限公司如何

保護您的個人資訊。您有責任閱讀和遵守最新版本的隱私權政策。如您繼續使

用本公司所提供的產品、服務、網站和手機應用程式，即表示您同意本隱私權

政策及任何更新。

13. 語言

如英文版本和其他語言的版本有不一致的地方，一切皆以英文版本為準。

14. 聯絡資料

若您對共想有限公司的隱私權政策或資料處理有任何疑問，歡迎透過電子郵件

info@innohive.com 與我們聯絡。

Innohive Limited Personal Information (Privacy) Policy (hereinafter

“Privacy Policy”)

The following describes the policy of Innohive Limited (hereinafter

“Innohive”) on customers’ personal information.

Personal Data (Privacy) Ordinance

Innohive is committed to protecting the privacy, confidentiality and

security of the personal information we hold by complying with the

requirements of Personal Data (Privacy) Ordinance, Chapter 486 of the

laws of Hong Kong, (hereinafter “the Ordinance”) with respect to

the management of your personal information. We strive to ensure

compliance by our employees and agents with the strictest standard of

security and confidentiality.

What this Privacy Policy covers

This Privacy Policy covers:

． what personal information we collect;

． why we collect it; and

． how we collect, use, disclose, transfer, retain and safeguard

your personal information.

3. Collection of your personal information

3.1 Personal information is information that is practicable for the

identity of the individual to be directly or indirectly ascertained.

3.2 Innohive collects your personally identifiable information such

as your name, email address and/or other information in connection

with the operation of our services.

3.3 Innohive collects your billing and account information for credit

cards, payment cards or other payment systems from you, when payment

for our products, services and mobile applications are required, and

shares this information with Innohive’s billing and payment

processor(s). Innohive does not store credit card or payment card

numbers after we have forwarded the relevant information to its

billing and payment processor(s).

3.4 Innohive may collect information about your transactions with us

and/or with our business partners. This information may include

information necessary to process payments, such as billing

information and your credit card number.

3.5 Innohive may receive information about you from our business

partners with which you have an account, service relationship or

transaction history.

3.6 Innohive may obtain information about you from service providers

engaged in the business of marketing data.

3.7 Innohive may combine your personal information in our possession

with information we obtained from our business partners or others.

3.8 Innohive may collect your other personal information voluntarily

provided by you through posts, surveys and/or site registrations.

3.9 Innohive collects anonymous demographic information, which is not

unique to you, such as your ZIP code, current location, time zone,

age, gender, preferences, interests and favourites.

3.10 There is also information about your computer hardware(s) and

software(s) and mobile device(s) that is automatically collected by

us. This information may include your IP address, browser type,

domain name, access time and referring website addresses. This

information is used by our company for the operation and quality

maintenance of our services. This information is also used for the

provision of the general statistics regarding the use of our service.

Use of your personal information

4.1 Innohive collects and uses your personal information for the

operation of our company’s website and/or mobile applications. We

use your personal information for purposes including identification

and authentication, account access and account management, contact,

provision of products, provision of maintenance, guarantee and other

services you have requested, provision of information relevant to

your products and services, provision of advertising and promotional

materials by our company, improvement of services, conduction of

surveys, researches and analysis and reporting.

4.2 When you have submitted your email address to Innohive for the

purpose of receiving optional email, Innohive will use your email

address to send you optional email messages. Innohive may also

contact you and send you transactional or relationship messages in

relation to your account status, security updates and notifications

of changes by this email address or any email addresses that you have

provided us.

4.3 Innohive does not sell, rent or lease our customer lists to third

parties. We may contact you on behalf of external business partners

about a particular offer that may be of interest to you. Your unique

personally identifiable information such as name and email address

will not be transferred to the third parties. In addition, Innohive

may share your personal information with trusted partners to help us

perform statistical analysis, send you email or postal mail, provide

customer support, or arrange for deliveries. All such third parties

are prohibited from using your personal information except to provide

these services to our company, and they are required to maintain the

confidentiality of your information.

4.4 Innohive will disclose your personal information, without notice,

only if we are required to do so by law or in the good faith belief

that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process

served on our company’s website or mobile applications;

(b) protect and defend the rights or property of our company;

of users of our company, or the public;

(d) provide to our company’s parent company or any other company

forming part of our company’s group;

(e) provide to any other person or corporation under a duty of

confidentiality to our company which has undertaken to keep such

information confidential; or

(f) provide to other third parties which assist in our company’s

operation.

4.5 Innohive does not collect, use or disclose sensitive personal

information, such as race, religion, or political affiliations,

without your explicit consent.

4.6 Any personal information collected from you will only be used for

the specific purposes mentioned at the time of collection or for

purposes directly related to those specific purposes. We will ask for

your consent before using your personal information for a purpose

other than those that are set out in this Privacy Policy.

4.7 Innohive keeps track of the websites and pages our customers

visit within the website of our company, in order to determine what

services of our company are the most popular. This information is

used to deliver customized content and advertisements within our

company to customers whose behavior indicates that they are

interested in a particular subject area.

4.8 The web page of Innohive is hosted in Korea. If you use our

services outside of Hong Kong, you acknowledge that you are

voluntarily transferring information, including personal information,

to Hong Kong and agree that the collection, use, storage and sharing

of your information by Innohive is exclusively subject to the laws of

Hong Kong, not of the jurisdiction in which you are located.

Use of cookies

5.1 Innohive uses “cookies” to help personalize your online and

gaming experience. A cookie is a text file that is placed on your

hard disk by a web server. Cookies may store user preferences and

other information. Cookies cannot be used to run programs or deliver

viruses to your computers or mobile devices. Cookies are uniquely

assigned to you, and can only be read by the web server in the domain

that issued the cookies to you. Innohive will not disclose the

information we have collected by cookies to others.

5.2 Innohive may automatically receive and record information on our

server logs from your browser, including your IP address, cookies and

the pages you request, when you use our products, services and/or

mobile applications. This information may be used for purposes

including to:

(a) identify you as an account holder;

(b) require you to re-enter your password after a certain period of

time has elapsed to protect your account information and contents

from being accidentally accessed by others;

websites and applications;

(d) diagnose and prevent service or technology problems reported by

our users or engineers that are associated with the IP addresses

controlled by a specific web company or ISP;

(e) estimate and report the total number of users using the products,

services and applications provided by Innohive from specific

geographical regions; and/or

(f) conduct research to improve our services.

5.3 You have the ability to accept or decline cookies. You can

configure your browser to accept all cookies, reject all cookies or

notify you when a cookie is set. If you choose to decline all

cookies, or specifically reject cookies set by Innohive, you may not

be able to fully experience the interactive features of the services

provided by our company.

5.4 Innohive’s vendors, service providers and business partners may

set and access their own cookies on and through Innohive’s website

and software applications. How parties other than Innohive use their

own cookies and the information they collected is subject to their

own companies’ privacy policies.

Collection and use of personal information from minors

6.1 We do not knowingly collect or solicit personal information from

minors under the age of 18 If you are a minor under 18, we recommend

you to register or attempt to register for any of our products,

services, websites and applications or send any of your personal

information to us if and only if you have acquired prior consent from

a person with parental responsibility for you, such as your parents.

Innohive does not take any steps to verify the age you have provided

us.

6.2 If you believe that we might have collected personal information

from your minor under the age of 18 whom you have parental

responsibility with and would like to request us to delete the

personal information of your minor, please contact us by email at

info@innohive.com

Disclosure of your personal information to third parties

7.1 Generally, Innohive will not share your personal information

collected from your use of our products, services, websites and

mobile applications with others, except as described in this Privacy

Policy.

7.2 Innohive may share your personal information when you have

authorized us to do so or when it is necessary for the provision and

improvement of our products, services, websites, mobile applications

and advertisements and completion of transactions.

For external processing:

7.3 In the course of operating our business, Innohive may provide

your personal information to our affiliates or other trusted

businesses or persons such as our service providers, contractors,

credit card companies and selected vendors to provide the necessary

hardware, software, networking, storage and related technology and

services required to run our services. We may seek to obtain

confidentiality agreements that are consistent with this Privacy

Policy and that limit others’ use or disclosure of your personal

information if it is commercially practicable for us to do so.

7.4 Innohive will not share your personal information with third

parties for their marketing purposes without your express and

voluntary written consent.

7.5 As we continue to develop our business, we may involve in a

merger, acquisition or asset sale. In such transactions, personal

information we have collected from our users is generally one of the

business assets that will be transferred to the purchasing

party/parties. Innohive will continue to ensure the confidentiality

of the personal information we have collected and transferred.

Innohive will give affected users notice if their personal

information becomes subject to a different privacy policy.

For legal reasons:

7.6 We may share your personal information with companies,

organizations or individuals outside of Innohive if we have a good-

faith belief that access, use, preservation or disclosure of the

information is reasonably necessary to:

． enforce our Terms of Service, including investigation of

potential violations,

． detect, prevent or otherwise address suspected fraud, security or

technical issues;

． meet any applicable laws, regulations, legal processes or

enforceable governmental requests,

． establish or exercise our legal rights, to defend against legal

claims; and

． protect against harm to the rights, property or safety of

Innohive, our users or the public as required or permitted by law.

8. Third-party sites and services

8.1 The websites and applications of Innohive may contain links to

third-party websites and/or applications. Our products, services,

websites and applications may use products or services from third

parties or offer products or services to third parties. Information

collected by third parties, which may include your personal

information, is governed by their privacy practices.

8.2 Innohive encourages you to review the privacy policies of the

websites or applications you choose to link to from our websites or

applications so that you can understand how those websites or

applications collect, use and share your personal information. We are

not responsible for the privacy statements or other contents on the

websites or applications outside of the websites or applications

provided by our company.

Security of your personal information

9.1 Innohive will use reasonable commercial endeavors, including

administrative and technical measures, to safeguard your personal

information from unauthorized access, use, alteration, disclosure or

destruction. In particular,

． we review our information collection, storage and processing

practices, including physical security measures, to guard against

unauthorized access to systems;

． we provide relevant training to the employees to handle personal

information properly;

． we restrict access to personal information in order to process it

for us, and who are subject to strict contractual confidentiality

obligations and may be disciplined or terminated if they fail to meet

these obligations.

9.2 Please keep in mind that if you directly disclose your personally

identifiable information through the public message boards,

discussion forum, chat room, social networking services or other

places, the personal information you share is visible to other users

and can be viewed, collected and/or used by them. You are responsible

for the personal information you choose to provide in these

instances.

Retention of your personal information and other information

10.1 Innohive reserves the right to retain your personal information,

other information collected about you and contents you submit to or

through our services to the extent required by applicable laws, rules

and regulations and as reasonably necessary to protect our legal

interests and operate our business.

10.2 Innohive will retain your personal information for the period

necessary to fulfill the purposes outlined in this Privacy Policy

unless a longer retention period is required or permitted by law. We

will take all practicable steps to ensure that your personal

information is not kept longer than is necessary.

Access and correction of your personal information

11.1 Your personal information will be kept in our database for a

reasonable period. If you are the subject of the personal

information, under the Ordinance, you have the right to check whether

we hold your personal information, to obtain a copy of such

information and to correct any related information which is

inaccurate or outdated.

11.2 You may also request to delete your personal information.

However, Innohive aims to maintain our services in a manner that

protects your personal information from accidental or malicious

destruction. Because of this, after you have deleted your personal

information from our services, we may not immediately delete residual

copies from our active servers and remove information from our backup

systems. Innohive will remove the information you have deleted within

reasonable time if such information is no longer necessary for the

fulfillment of the purposes for which the information is used.

11.3 Such requests should be in writing by email at

info@innohive.com.

11.4 When updating or deleting your personal information, we may ask

you to verify your identity before we can act on your request.

11.5 Innohive may reject requests that are unreasonably repetitive,

require disproportionate technical effort (for example, developing a

new system or fundamentally changing an existing practice), risk the

privacy of others, or would be extremely impractical (for instance,

requests concerning information residing on backup tapes).

Changes and updates to this Privacy Policy

Innohive will occasionally update this Privacy Policy to reflect the

change of our company’s service and customers’ feedback. We reserve

the right to change the terms, conditions and notices under this

you to periodically review this Privacy Policy to be informed of how

we are protecting your information. You are responsible to read and

abide by the latest version of the Privacy Policy. Your continued use

of the products, services, websites and mobile applications provided

by our company constitutes your agreement to this Privacy Policy and

any updates.

Language

In the event of inconsistency or discrepancy between the version in

English and version of any other language, the version in English

shall prevail.

Contact information

If you have any enquiries or concerns about Innohive’s personal

information privacy policy or practice, please contact us by email at

info@innohive.com.